Getting to those New Years Innovation Resolutions

Like many of us, we at New and Improved always had a wish list of items that we hoped to get to some day.  At the beginning of the year, we compiled this list a.k.a. "The New and Improved Resolutions."  Unfortunately, our daily responsiblitiies would get in the way and the list yellowed as it hung on the wall next to our computers. 

 One of our goals was to provide online training.   When one client, who had their travel budgets slashed, asked us if we had any online training courses to avoid having people fly to get together for training. We didn’t. But it spurred us into action and we do now! (See it here.) Yes, it required hard work of many people and investment, but since we’re not rolling in cash, it forced us to find an experienced partner who could help us efficiently build a very solid offering that fits our research and philosophy.